Welcome to Glowvia Support. Find answers to common questions below, or reach out to us directly.
Contact us: [email protected]
We aim to respond within 24–48 hours.
📧 Contact
| Channel |
Details |
| Email |
[email protected] |
| App Store reviews |
We monitor and respond to all reviews |
| Instagram |
@glowvia (coming soon) |
❓ Frequently Asked Questions
- How do I start the 30-day program?
- My streak reset — what happened?
- How do I restore my Premium purchase?
- How do I cancel my subscription?
- Can I get a refund?
- My free trial didn’t activate — what should I do?
- Why isn’t my facial analysis loading?
- How do I reset the app or restart onboarding?
- How do I sign in with Google?
- Is my data safe? Are my photos uploaded?
- The app is crashing — what should I do?